Privacy Policy
This Privacy Policy explains how Starflame Games handles information for our websites, games, apps, player accounts, public game features, leaderboards, contact forms, and related services, including OctoBahn, Abyss of Alaria, and Endless Arena.
Information We Collect
If you create or use a Starflame Games account, we collect account information such as your email address, display name, sign-in provider identifiers, email verification status, and basic session data needed to keep you signed in.
When you play games or use online features, we may collect gameplay information such as scores, high-score entries, public-game activity, game logs, saved-game data, settings, timestamps, display names, and player-provided location text. With your optional permission, a game may request a foreground device location, round it to an approximate city-level coordinate, and use it to show general activity on our World Map. We do not retain the device's precise coordinate. If you do not share a device location, no location is added to the World Map. Request IP addresses and their estimated locations may still be retained in private operational game logs. Location sharing is not required to play.
If you contact us, we collect the name, email address, game selection, message, and account snapshot you submit so we can respond to support requests, questions, and abuse reports.
How We Use Information
We use information to operate the games and services, manage accounts, process sign-in, verify email addresses, save high scores, run public multiplayer features, prevent abuse, respond to support messages, diagnose problems, and improve gameplay.
Public Information
Display names, leaderboard entries, scores, player-provided locations, and public-game information may be visible to other players. Please do not include private information in display names, location fields, or public-game activity.
Sign-In Providers
Starflame Games supports account sign-in through providers such as Apple and Google. Those providers may share account identifiers, email address, verification status, and display profile information with us so we can create, link, or sign in to your Starflame Games account. Their own privacy policies also apply.
CAPTCHA, Email, Hosting, and Analytics
We use service providers for hosting, email delivery, CAPTCHA or anti-abuse checks, and operational telemetry. For example, we may record anonymous app opens, screen views, game lifecycle events, and browser-error categories to understand service use and diagnose problems. We do not intentionally include account emails, display names, scores, locations, or raw error text in those telemetry events. These providers process information only as needed to provide those services, secure the site, deliver email, reverse-geocode an optional approximate location, or help diagnose service issues.
Optional Detailed Diagnostics
A player can explicitly enable detailed OctoBahn diagnostics when troubleshooting a problem. Starflame Games support administrators may also enable diagnostics for a signed-in player profile while investigating a reported issue. The OctoBahn copyright footer is visibly highlighted whenever detailed diagnostics are active and explains its current state when hovered over or tapped. While enabled, the game may record interaction targets and timing, screens opened, game mode, settings and lifecycle summaries, multiplayer connection and reconnection states, WebRTC and SignalR status, device type, operating-system and browser names and versions, OctoBahn app version and build, network availability, and sanitized error messages and stack traces. Reports are queued on the device and sent periodically, when a game ends, and when the app is backgrounded so we can reproduce and fix gameplay and multiplayer issues.
Detailed diagnostics do not record passwords, authentication or reconnect tokens, private join codes, email addresses, display names, exact coordinates, or text entered into forms. Form events record only the control type and limited state such as whether it has content, its length, or its checked state. Diagnostics can be disabled with the in-game control or by turning off the profile setting in the administration service.
Data Sharing
We do not sell personal information. We may share information with service providers that help run Starflame Games, when required by law, to protect players and services, or as part of a future transfer of the Starflame Games service.
Retention and Deletion
We keep information for as long as needed to provide the services, keep leaderboards and game history useful, prevent abuse, meet legal requirements, and operate the games. You can permanently delete a signed-in account from the player profile, or use our dedicated account deletion page if you cannot sign in. Account details, credentials, and linked sign-in records are deleted. Historical scores and activity are anonymized so they no longer identify the deleted account.
Children
Starflame Games is not directed to children under 13. If you believe a child provided us personal information without appropriate permission, contact us so we can review and remove it.
Security
We use reasonable technical and organizational safeguards to protect information, but no online service can guarantee perfect security.
Changes
We may update this Privacy Policy as Starflame Games changes. The updated date above shows when this page was last revised.
Contact
Privacy questions, account deletion requests, support requests, and abuse reports can be sent through the Starflame Games contact form.